Whilst each project is different, at HERE+NOW we use a variety of different methods to engage with local people or the end users of these spaces. This might be in the form of community engagement events, workshops and walkabouts. Getting people outside helps people think differently, see the space that we’re talking about in practice, helps form relationships through informal conversations, or can include more structured workshops that help gather information to input into the design.
We also recommend prototyping and piloting as part of the ‘design thinking’ process - testing ideas as they evolve using models or mock-ups with moveable parts to allow users to play around with ideas or input aspirations to an evolving design process.
The design cycle might also include making temporary interventions in spaces that test ideas for longer term permanent outcomes.
We use the outputs of the conversations with local people or the end users to feed into a delivered design outcome, recommendation or response that has the backing, genuine input and incorporates the knowledge and local expertise of the end user - the people that this design affects.
At the heart of our ambition to help design or create liveable places is finding ways to integrate locals’ voices as part of the fully realised design, whether by community events, exhibitions or publications which share and celebrate local places.
so, what makes a ‘liveable city’?
One way of defining it (borrowed from the Livable City organisation in San Francisco) is one with qualities such as affordability, creating a diverse and resilient local economy, robust neighbourhoods and communities, accessible and sustainable ways to get around, and vibrant public spaces.
Creating ‘liveable cities’ can lead to benefits for both people and environment. For example people’s health and well-being can be improved as a result of walkable, cycleable neighbourhoods that encourage physical exercise, green and pleasant places can help improve well-being and reduce stress, and places to meet and socialise with neighbours or bumping into others in the street. Liveable cities can also lead to environmental benefits, in terms of biodiversity and ecosystem services - creating habitats, stormwater management, increased biodiversity and climate change resilience via an increase in green space within the urban fabric as part of this ‘good place design’.
As HERE+NOW, we have developed 12 design principles for public spaces in the built environment. These are what we would consider best practice for ‘good’ place design. They are based on us summarising and synthesising the contemporary academic literature to date, boiling down the common agreed qualities to 12 core principles that the research agrees help create pleasant, attractive, and healthy public spaces.
Sensory rich - planting and material selection to give a range of sensory experiences
Flexible spaces - suitable for different activities
Walkable - pedestrian priority, wide paths, accessible surfaces
Places for play - close to where people live
Variety of spaces - a mix of public and private spaces
Distinctive - building on local character and identity, creating different distinct places
Events and activities - people can come together in a framework space
Easily navigated - using landmarks for way-finding in a legible environment
Green and restorative - incorporates green space and planting
Excellent facilities - including seating, toilets in public spaces, and accessible facilities
Safe and secure - optimise natural surveillance and include appropriate lighting
How can we engage communities around a place?
At HERE+NOW we believe that people make places. This social interaction and sense of community is really important in creating a vibrant liveable city. By bringing people together around a place that is important to them, and by listening to and genuinely involving them as part of a design process, you get the best results in terms of robust, relevant place design. We do this by taking a co-design approach to design a place together with local people (the local experts), and by helping to facilitate feelings of ownership and opportunity to get involved and active in local places along the way.
We use community briefs to summarise the needs and aspirations of the local community (including residents, local businesses and other stakeholders) that allows funding to be sought to turn aspirations into reality or which feeds into urban planning for the area.
We propose and deliver pilot interventions that help test some of the ideas raised and sets the scene for longer term action.
The engagement process can help develop a series of productive discussions and relationships between different local stakeholders that can lead to longer term collaboration or action in the neighbourhood.