The HERE + NOW team took to the streets last week to do some face-to-face user research about how people local to Canonmills, Edinburgh, feel about their local area. Check out our video of this process below.
We call this a 'PREP Talk' - a preparation and information gathering event - asking the people who use and experience a place how they feel about it at present, and what their hopes and aspirations are for the future. The 'PREP Talk' provided essential feedback that can then be 'fed forward' to help set the agenda for the follow-up PEP Talk event. Who knows better what improvements their local places need than the people who live or regularly pass through there?
This is linked to our concept of 'User Experience Design for Place-making'. A focus on user-centred, participatory, iterative and bottom-up approaches to both engage people in place and provide a framework within which local people can meet each other, share their views, and work together to take action to improve their local places.
Following this initial phase of talking to local people about their experiences, we then bring the community, local businesses and other stakeholders together through events, talks and discussions to help kick-start action for improving their local places... 'PEP Talks'. They are about People Engaging in Place, a call to action and a kick-starter for local communities to work together and drive positive change. All whilst having a good time and meeting other interesting people! More on the PEP Talk series soon..
Thanks to Architecture + Design Scotland for their support in developing this process!